Interview Script Builder
Answer three questions and get a structured customer interview script — warm-up, JTBD exploration, probing techniques, and wrap-up — following The Mom Test rules: past behavior, no pitching, no leading questions.
Answer the three questions and your Mom-Test interview script appears here instantly.
Frequently Asked Questions
What is The Mom Test?
Rob Fitzpatrick's rules for customer interviews that surface truth instead of politeness: ask about their life (not your idea), ask about the past (not hypotheticals), talk less, never pitch, and treat compliments as noise.
What sections does the script include?
Opening, warm-up context questions, core Jobs-to-be-Done exploration (current behavior, pain points, desired outcomes, willingness to pay), probing techniques, and wrap-up — plus a note-taking template.
Does this send my answers to a server?
No — the script is assembled entirely in your browser from a proven template, customized to your product area, audience, and assumption. Export requires just an email.
Don't stop at the document.
Ship the product.
ProductOS takes what you just created and carries it through research, PRD, designs, and working code — one pipeline, one context.